Projects:

  • Sahel Shake
  • civic tech app store
  • snapfresh food finder
  • contextualinquiry
  • agentbasedmodeling
  • graphicdesign
  • GAOwiki

Résumé

or: my résumé as a pdf resume pdf

Education

School of Information, University of Michigan

Virginia Polytechnic Institute and State University

  • Bachelor of Science in Business Information Technology: May 2003
  • Graduation Cum Laude
  • Concentrations / Minors:
    • Global Business (with Study Abroad in Switzerland and South East Asia)
    • Decision Support Systems
    • Philosophy

Experience

Fellow

Code For America
San Francisco, California | Jan 2011 – Present

  • One of only 20 chosen from over 300 applicants for inaugural class of fellows
  • Managed, conducted and distilled month-long user experi- cence research effort for Civic Commons project, including over 100 user and stakeholder interviews
  • Product manager and lead interaction designer, coordinating design decisions with developers for Civic Commons Market- place, an open app catalog for civic technology
  • Led 3 winning app competition teams, including Summer of Smart and Apps for Good

 

President Co-Founder

Phonagle, LLC
Ann Arbor, Michigan | May 2009 – Present

  • Co-founded venture capital funded mobile app start-up
  • Coordinated and conducted user research interviews yielding critical insight into product features
  • Coordinated and ran market research and user interviews
  • Rapidly designed, helped develop and launch innovative location-based mobile game with thousands of users and hun- dreds of thousands of play sessions worldwide

 

Lead Interaction Designer

Swellness Project
Ann Arbor, Michigan | May 2010 – Present

  • Created interface mock-ups, incentives, specifications, and interaction flows for wellness applications
  • Conducted semi-structured user interviews
  • Coordinated development of features, schedules and trade- offs with programmers and principals

 

Information Technology Specialist

Government Accountability Office
Washington, DC | July 2004 ‐ Aug 2008

  • Conducted user interviews, performed requirements and process analysis for development of enterprise applications, process re-engineering efforts
  • Project lead managing teams of developers for agency-wide deployment of open source collaboration platforms (wikis, CMS, blogs)
  • Enterprise Architecture Analysis: contributed to government wide enterprise architecture assessments; see GAO Report #06‐831 pdf

Skills

  • Project Management, Requirements Analysis, User Experience Design, Usability Testing, Information Visualization, Network Analysis
  • Technical Competencies: HTML/CSS, Objective C, PHP, C++, Java, SQL, XML, RSS, Ajax, MySQL, JQuery, JavaScript, R, Pajek, Guess, Axure